Lost in the "official" Magento forum wilderness

[DIYDAD]

I got tired of re-posting the same issues over and over on the "official" forum. After some scrounging I was directed here. I sincerely hope this turns out to be the right decision.

I am fairly new to Magento after simmering in osCOmmerce hell for far too long. As such I have managed to get comfortable using Magento but recently I have run into a couple of issues that have me stumped and I grew increasingly frustrated waiting for the "experts" to reply on the other forum.

I am using version 1.3.2.3

ISSUE #1:

I'm facing an issue with Magento and was wondering if anyone else has seen it before when importing large files.

Yesterday I started an import of 465 items. I monitored the progress and everything seemed to be going fine so I went home believing when I returned this morning all the files would be loaded and I could review everything for errors and omissions.

When I checked this morning Magento had loaded all 465 items but when I started checking I noticed that ALL the images which had been loading just fine yesterday had without reason been removed.

I decided to reload the import file but when I attempted to do so I got the following message:

! Could not load file......

ISSUE# 2.

Can anyone tell me in the simplest terms possible how to prevent Magento from automaticall resizing my main images? I want them at 600x600 and they get resized to unbelievable proportions.

I have been scouring the forums and have a halfway formed idea I have to change some lines of code. I feel comfortable that I can do this if I knew what new code to use and how to navigate to the location where the file is mkae the changes.

[ken]

Hi

Sorry for all the hustle but I am with you there regarding osCommerce! enough said..

Anyway, regarding your imports.. I think this could be anything from the source of your import to the quality of data etc. May i ask where are you are importing this data from? I take it you are using the Magento's Data flow which is generally good and from my experience importing from a Magento database source usually seems to work fine.

However, i recently tried to use the Data flow to import Data from osCommerce and it turned out for a real mess. Mainly though it was because the actual quality of the source data was bad. I also used osCommerce to Magento migration tool/extension you can find here (http://www.magentocommerce.com/magento- ... rce-import), may work for you if this is what you are doing.

As for number 2:

I am not sure exactly what you mean here but based on your explanations it suggests you are talking about product images in category pages?

If so, here is how you do it

Navigate to your current template's catalog/product/list.php

Scan for the code below

Code: Select all

echo $this->helper('catalog/image')->init($_product, 'small_image')->resize(135,135);
// You can change the numbers to whatever proportions you want.. i.e ($width,$height)
 

NB:
I have noticed you are still using 1.3.*. Magento has moved on greatly from your current version. I recommend you get yourself a good copy of 1.4.1.1 and give it a try. You may find your troubles are not troubles anymore afterall!!

Ta

[DIYDAD]

I sincerely appreciate the reply couched in terms I can understand.

Whilst sitting here stewing about things I decided to revert to something I am fairly good at...the process of elimination.

And wouldn't you know it I achieved some breakthroughs!

As or the import issue I discovered my employer had our entire website including Magento migrated over to another server by our hosting company. Thanks for the heads-up boss

As soon as I got the correct log in info I was able to resume importing with only the images not integrating. Our hosting is checking permissions and I hope to have this resolved soon.

As for the images resizing automatically I discovered that as long as the images are proportional and larger than 500x500 pixels Magento will allow me to load them "as is" in whatever H x W I want.

[edmondscommerce]

yeah nice one Ken

helpful and friendly as ever